Privacy Policy — Renovate Success

<p>“Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools, and opportunities with complete confidence.”</p><p>“It is our company's policy to use or share the personal information about Visitors or Members in ways described herein without additional notice or means to opt out or otherwise prohibit such unrelated uses.”</p><h5>1 Introduction and scope</h5><p><strong>Renovate Success</strong> (“Renovate Success,” “we,” “us,” or “our”) operates the Renovate Success website and services (the Services). This Privacy Policy explains what personal information we collect, how we use and share it, your rights, and how to contact us. This policy applies to all Visitors (people who browse the Services without an account), Members (people who register for an account), and End Users of Applications created on the Services.</p><h5>2 Summary of key points</h5><ul><li><strong>We collect</strong> contact, account, payment, usage, and other categories of personal information described below.</li><li><strong>We use</strong> personal information to provide, secure, and improve the Services, process payments, communicate with you, and comply with legal obligations.</li><li><strong>We share</strong> personal information only as described in this policy (service providers, partners to fulfill transactions, legal obligations, or with your consent).</li><li><strong>You have rights</strong> to access, correct, delete, and export your personal information; California residents have additional rights under state law. <a href="https://cppa.ca.gov/regulations/pdf/ccpa_statute_eff_20260101.pdf" target="_blank">California Privacy Protection Agency</a> <a href="https://www.recordinglaw.com/us-laws/data-privacy-laws/privacy-policy-requirements/" target="_blank"> Recording Law</a></li></ul><h5>3 What we collect</h5><p>We collect the following categories of personal information depending on how you use the Services:</p><ul><li><strong>Identifiers and contact information:</strong> name, email, postal address, phone number.</li><li><strong>Account and authentication data:</strong> username, password, account settings.</li><li><strong>Payment information:</strong> billing address and payment card details (processed by our payment processor).</li><li><strong>User Content and Application data:</strong> files, text, images, and other content you upload or generate using the Services.</li><li><strong>Usage and device data:</strong> IP address, browser type, device identifiers, log files, and analytics.</li><li><strong>Communications:</strong> support requests, survey responses, and other messages you send us.</li><li><strong>Aggregated or de-identified data:</strong> derived from the above and used for analytics and product improvement.</li></ul><h5>4 How we use personal information (purposes and legal bases)</h5><p>We use personal information for the following purposes:</p><ul><li><strong>To provide and operate the Services,</strong> including account management, hosting, and delivering features.</li><li><strong>To process payments and prevent fraud.</strong> Payment processing is performed by third-party processors; we receive only the information necessary to manage your account.</li><li><strong>To communicate with you</strong> about your account, updates, security, and marketing (where you consent or where permitted by law).</li><li><strong>To improve and secure the Services,</strong> including debugging, analytics, and product development.</li><li><strong>To comply with legal obligations</strong> and respond to lawful requests from public authorities.</li></ul><p>For users in the European Economic Area (EEA) and other jurisdictions with similar rules, our legal bases for processing include <strong>performance of a contract, compliance with legal obligations, legitimate interests</strong> (for fraud prevention, service improvement, and security), and <strong>consent</strong> where required. <a href="https://www.recordinglaw.com/us-laws/data-privacy-laws/privacy-policy-requirements/" target="_blank">Recording Law</a></p><h5>5 Sharing and disclosures</h5><p>We share personal information only as described below and not for unrelated purposes without notice or consent:</p><ul><li><strong>Service providers.</strong> We share information with vendors who perform services on our behalf (hosting, analytics, payment processing).</li><li><strong>Business partners.</strong> We share information with partners to fulfill transactions you request (for example, a partner fulfilling an order you place).</li><li><strong>Affiliates and corporate transactions.</strong> If Renovate Success merges, is acquired, or sells assets, personal information may be transferred as part of that transaction.</li><li><strong>Legal and safety reasons.</strong> We may disclose information to comply with law, respond to legal process, or to protect rights, property, or safety.</li><li><strong>With your consent.</strong> We will share personal information for marketing or other purposes only with your consent and provide an opt-out where required.</li></ul><p>We do <strong>not</strong> sell personal information for third-party marketing without providing a clear opt-out mechanism. California residents may exercise the right to opt out of the sale or sharing of personal information as described in Section 9. <a href="https://cppa.ca.gov/regulations/pdf/ccpa_statute_eff_20260101.pdf" target="_blank">California Privacy Protection Agency</a></p><h5>6 Cookies, tracking, and advertising</h5><p>We and our partners use cookies and similar technologies for essential site functions, analytics, personalization, and advertising. When you first visit the Services we present a cookie banner that explains categories of cookies and allows you to set preferences. You can manage cookie preferences through the banner or via your browser settings. For information about third-party trackers and opt-out links, see our Cookie Settings page on the Services.</p><h5>7 AI features, Input, and Generated Content</h5><ul><li><strong>Ownership.</strong> You retain ownership of Your Content, including Input and Generated Content.</li><li><strong>Service operation.</strong> We may reformat or transform Your Content as necessary to provide the Services.</li><li><strong>Model training (transparent, limited).</strong> You may opt in to allow Renovate Success to use Your Content and Application structure to train and improve models. If you opt in, you grant a non-exclusive, worldwide, royalty-free license to use Your Content solely to provide, secure, and improve the Services. We will not use Application data sources that identify an individual for model training without explicit consent. If you opt out, we will stop using your content for future training within 30 days; we are not required to remove or revert model training that occurred prior to your opt-out. (See our AI FAQ and opt-out form for details.)</li></ul><h5>8 Children’s privacy</h5><p>Our Services are intended for users <strong>13 years of age and older.</strong> We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe we have collected a child’s information, contact us immediately. COPPA and related rules apply to services directed to children under 13 and to operators with actual knowledge of collecting children’s data; we will comply with applicable children’s privacy laws. <a href="https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa" target="_blank">Federal Trade Commission</a> <a href="https://www.legalforge.app/blog/coppa-childrens-privacy-policy" target="_blank"> legalforge.app</a></p><h5>9 Your rights and choices</h5><p><strong>Access, correction, deletion, portability.</strong> Depending on your jurisdiction, you may have the right to access, correct, delete, or obtain a copy of your personal information.</p><p><strong>California residents</strong> have additional rights to request disclosures about categories of personal information collected, categories of third parties with whom information is shared, and to opt out of the sale or sharing of personal information. To exercise your rights, contact us at privacy@renovatesuccess.com. We will verify requests and respond within the timeframes required by applicable law. <a href="https://cppa.ca.gov/regulations/pdf/ccpa_statute_eff_20260101.pdf" target="_blank">California Privacy Protection Agency</a></p><p><strong>Marketing communications.</strong> You may opt out of marketing emails by following the unsubscribe link in any marketing message or by contacting privacy@renovatesuccess.com.</p><p><strong>Cookie and tracking choices.</strong> Manage cookie preferences via our cookie banner or browser settings.</p><h5>10 Data retention and deletion</h5><p>We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When you delete content or close your account, we will delete or de-identify your personal information in accordance with our Data Retention Policy, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal claims).</p><h5>11 Security</h5><p>We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure; however, we use industry-standard measures to reduce risk. If we become aware of a data breach affecting personal information, we will notify affected individuals and regulators as required by law and take steps to mitigate harm.</p><h5>12 International transfers</h5><p>If you are located outside the United States, your personal information may be transferred to, stored, and processed in the United States or other countries. We will take appropriate measures to protect personal information in international transfers, such as standard contractual clauses or other lawful safeguards where required.</p><h5>13 Third-party sites and services</h5><p>The Services may contain links to third-party websites, products, or services. This Privacy Policy does not apply to third parties; we are not responsible for their privacy practices. Review third-party privacy policies before providing personal information.</p><h5>14 How to contact us</h5><p>To exercise your rights, ask questions, or make a complaint, contact: privacy@renovatesuccess.com. For legal notices, contact: Legal Department, Renovate Success , [company address].</p><h5>15 Changes to this policy</h5><p>We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make material changes, we will provide notice (for example, via email or in-product notice) and update the “Last updated” date. Continued use of the Services after the effective date constitutes acceptance.</p><p><br></p><p><strong>Implementation checklist (recommended)</strong></p><p>• Publish a cookie banner with granular consent and a cookie settings page. • Replace any third-party request addresses with <strong>privacy@renovatesuccess.com</strong> and document a verification workflow.</p><p>• Publish an AI FAQ and an opt-out form implementing the 30-day opt-out described above.</p><p>• Provide a Data Processing Addendum (DPA) for enterprise customers.</p><p>• Reconcile age thresholds across the TOS and Privacy Policy (we recommend 13+ for general services, with COPPA compliance measures).</p><p>• Have counsel review the final policy for jurisdictional compliance (COPPA, GDPR, CCPA/CPRA, and other applicable laws). <a href="https://www.mcdermottlaw.com/insights/data-privacy-and-cybersecurity-developments-we-are-watching-in-2026/" target="_blank">mcdermottlaw.com Recording Law</a></p>